Frequently Asked Question
1. Customer Service
- Our staff is the most knowledgeable team in the projector lamp industry. Everyone on our staff has installed, replaced, and worked hands on with projector lamps, making their expertise and product knowledge unmatched. We encourage you to call us, ask questions and make sure that you’re comfortable before making your important purchase.
We guarantee that you will always be able to reach a customer service representative between the hours of 10AM – 6PM
2. We Beat Any Price?
We buy our projector lamps direct from the manufacturer, there is no middle man. We also purchase in massive quantities to make sure that we are receiving the best possible price, and then we pass the savings onto you.
3. Projector Lamps
We sell projector lamps in two formats. The standard format is with the projector lamp encased in a black plastic cage or housing. But, we also sell just the bare projector lamp alone.
4. Payment Option
We acccept payment via cheque/Draft/NEFT. Below are detailed instructions on how to pay using each method.
Cheque/ DRAFT (A/c Payee Only) :-
we provide our bank details to our customer they can easily put the cheque/draft in our bank branch which is available in all cities of india
You can directly make a payment through NEFT, as per customer Req we can provide the details of NEFT
Buying with a Purchase Order
5. Purchase Order
We have the lowest prices in the india and we do everything possible to keep our costs down.
We understand that a lot of organizations, have to order everything through a purchase order. Therefore, we do accept purchase orders to be mailed, faxed or emailed to us.
Below are instructions on how to purchase a projector lamp through us with a purchase order. Please read carefully.
1. Please mail, fax or email your purchase order to the following -
Mail: 25/14, Crown Plaza, 303, East Patel Nagar, New Delhi - 110008
2. R S Audio Visual will respond immediately to your purchase order with an INVOICE.
3. Once you have received the invoice, please make a cheque as per payment method.
We can deliver your lamp as per our stock generally within 7 working days.
7. How I Extend my Projector Lamp Life
Extending Projector Lamp Life
Projector lamps generally expire early because they are burning at too hot a temperature over the course of their lives. Below are some tips for extending your projector lamp life.
Vacuum and Blow Compressed Air:-
Dust that gathers inside your projector can cause the projector lamp to burn at too hot a temperature over time which will cut its life short. The easiest solution to make cleaning of your projector from any authorized dealer of particualar brand
Clean Your Filter Regularly:-
Almost every projector these days has a filter that prevents dust from getting inside the sensitive circuitry. The drawback to this is that if the filter gets blocked with dust it can cause the projector lamp to burn at a hotter temperature and decrease its lamp life, so always clean your projector filter time to time.
Run Your Projector in Eco Mode:-
Most projectors these days have normal mode and economy mode. Economy mode usually makes the projector lamp little low brightness level and therefore can extend your projector lamp's life.
What is differrence Between Projector Lamp or Module?
Projector Module you can divide in two part first is projector lamp and second is Cage(housing).
Projector Lamp :-
Projector Lamp means its comes without cage(housing).